Frequently Asked Questions
For help regarding your account, courses, email subscriptions, or general inquiries, please browse the following FAQs.
If you can’t find what you’re looking for, please email Customer Support at: support@dailyom.com. We will review your inquiry and respond as soon as possible. Thank you.
Courses & Account
How do I access my DailyOM account?
To access your account, you’ll need to set up a password:
- Click Forgot Password? on auth.dailyom.com/login and then enter your email.
- You’ll receive a URL in an email, which you can use to update your password.
Once you’ve set your password, you’ll have a secure account that you can log in to anytime you want to enjoy your courses.
How do I access my purchased courses?
Once you’ve set up your password, you can visit auth.dailyom.com/login to log in to your account. You can also click the log-in button found in the header and footer of our website.
From your account, you’ll have access to My Courses (https://courses.dailyom.com/enrollments), which will have your courses ready for you to experience.
Don't see your purchased courses?
Try logging out and logging back in. If you still don't see them, contact us at courses@dailyom.com.
How do I browse new courses?
One of our favorite features on the website is how you’ll navigate and explore courses — through Intentions. Each intention category focuses on a personal goal that supports your journey to greater wellness. After selecting an intention, you’ll be taken to that intention’s main page, where you can browse an array of transformative courses.
How do I merge two accounts?
Does DailyOM still provide course discussion groups?
Why do I need a password for my account?
Is DailyOM still creating new courses?
Does DailyOM accept unsolicited course proposals?
What payment methods are accepted?
What if I can’t watch the videos or hear the sound?
How long do I have access to my course and lessons?
Are courses a one-time fee or a subscription?
What is your refund/exchange policy?
Can I download the courses?
Can I do a course anywhere in the world?
Do I have to hand anything in?
Is it ever too late to sign up or start a course?
When will I get my course in the mail?
Why do you offer three different prices? Do I get the same content regardless of my payment?
Can I purchase multiple courses at one time upon checkout?
Are DailyOM courses accredited or will I receive certification?
Can I download the audio/video to my MP3 player, iPod, or iPhone?
Website
What does the ‘OM’ in ‘DailyOM’ mean?
How do I get permission to reprint a DailyOM article?
How do I advertise on DailyOM?
Who writes the inspiration articles for DailyOM?
Where can I send feedback or suggestions?
How can I find DailyOM on Facebook?
Email/Newsletter Subscriptions
What if I’m not receiving my emails from DailyOM?
How do I sign up for DailyOM’s free Inspiration and/or Horoscope newsletters?
How do I unsubscribe from my email newsletters?
How often will I receive emails?
Will being on your email list increase my spam?
Can I get the emails in another language?
Why am I still getting emails when I’m unsubscribed?
Why am I getting emails with only the letterhead or with no images or content?
Can I have my emails go to a different email account?
Can I stop my email subscriptions temporarily?